Terms and Conditions

Last updated: October 2025

1. About these terms

1.1 These Terms govern your use of our website and any information or resources we make available on it.
1.2 These Terms are separate from any engagement letter or terms of trade we agree with you for bookkeeping services.
1.3 By using this website, you agree to these Terms.

2. Definitions

2.1 Website means reconciled.co.nz and any pages we control under that domain.
2.2 Content means all text, graphics, logos, icons, images, downloads and other material on the Website.
2.3 Business Day means Monday–Friday in New Zealand, excluding public holidays.

3. Using the Website

3.1 You must use the Website lawfully and not do anything that could damage, disable or impair it or interfere with other users.
3.2 You must not attempt to gain unauthorised access to the Website or related systems, or scrape, harvest or reproduce Content except as permitted in clause 7.
3.3 If you submit information via forms on the Website, you confirm it is accurate and not misleading.

4. Information and communications

4.1 Information on the Website is of a general nature. It is not financial, tax or legal advice. Obtain professional advice for your specific situation.
4.2 If you contact us through the Website, you consent to us responding to you by email or phone.

5. Privacy

5.1 We handle personal information under our Privacy Policy (see the Website).
5.2 By using the Website you agree we may collect and use personal information as described in that policy.

6. Third-party links and tools

6.1 The Website may link to third-party sites or use third-party tools. We are not responsible for their content, availability or practices. Check their terms and privacy policies.

7. Intellectual property

7.1 We (or our licensors) own all intellectual property rights in the Website and the Content.
7.2 You may view the Website and print or download a single copy of Content for your own use.
7.3 You must not copy, adapt, distribute, display, publish or create derivative works from the Content without our prior written permission.

8. Availability and changes

8.1 We aim to keep the Website available but do not warrant it will be uninterrupted, timely, error-free or virus-free.
8.2 We may suspend, alter or withdraw any part of the Website at any time without liability.

9. Disclaimers and liability

9.1 Nothing in these Terms limits rights you may have under the Consumer Guarantees Act 1993 (CGA) and Fair Trading Act 1986 that cannot lawfully be excluded.
9.2 Business purpose: If you acquire our services for business purposes, you agree the CGA does not apply (section 43).
9.3 To the maximum extent permitted by law, we exclude all warranties (express or implied) relating to the Website and its Content.
9.4 To the maximum extent permitted by law, we are not liable for indirect, consequential, special or punitive loss, including loss of profit or data.
9.5 If we are liable to you for any loss in connection with the Website, our total aggregate liability is NZD 100.

10. Reliance on information

10.1 While we try to keep Content current and accurate, it may change without notice and may not be complete, accurate or up to date. You rely on it at your own risk.

11. Amendments

11.1 We may change these Terms at any time by updating this page. Changes apply from publication. Please check the Terms each time you use the Website.

12. Jurisdiction

12.1 These Terms are governed by New Zealand law.
12.2 You submit to the exclusive jurisdiction of the New Zealand courts.

13. Precedence

13.1 If these Terms conflict with our engagement letter or terms of trade, the engagement letter/terms of trade prevail to the extent of the inconsistency.

14. Contact

14.1 Questions about these Terms: hello@reconciled.co.nz.